AN INSPIRING CAREER AWAITS YOU!
The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you! The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.
We believe people want to be inspired!
Our Grand Performers Receive Many Benefits Including:
JOB SUMMARY
The overall objective and purpose of the Front Desk Supervisor are to support our mission by leading the team in executing front desk-related responsibilities to the Kessler Collection standards. This includes relentlessly inspiring, coaching, and training staff to exceed our guests’ expectations.
CORE RESPONSIBILITIES
Primary areas of responsibility include, but are not limited to the following:
KNOWLEDGE, SKILLS, AND ABILITIES
To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
MINIMUM QUALIFICATIONS
SUPERVISORY RESPONSIBILITIES
Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.
WORK ENVIRONMENT
The work environment/conditions described herein are representative of those that an incumbent may experience.
PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.